Route Manager


Competitive and dependent on qualifications

Job Summary

Supervises collection routes and driver/laborer performance on a daily basis in both Garbage and Recycling: Residential, Commercial, Roll-Off, Portable Toilets, and Shred. This is a non-union management position.

Essential Duties And Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

  • Organizes and schedules all necessary resources required to accomplish activities. Coordinates daily operational needs with the Shop and Office.
  • Plans, distributes, monitors, and follows-up on daily route assignments to ensure customers are serviced per company standards and agreements.
  • Manages the end-of-day check-in process, capturing and communicating service, safety, and equipment issues.
  • Facilitate the training of assigned personnel to operate equipment safely and efficiently; recommend special training as needed; issue clothing and equipment as required
  • Monitors driver and laborer time and attendance, minimizing overtime and ensuring that drivers do not exceed limits established by regulatory agencies.
  • Reviews weekly demand / volume for routes, determines potential gains from re-routing, and recommends re-routes to the Management Team and follows through to conclusion
  • Works with Management Team to monitor productivity, service, and safety targets for each route and driver.
  • Promotes a positive work atmosphere and where appropriate, establishes collaborative relations with unions.
  • Ensures that drivers comply with physicals, drug or alcohol tests, and training required by regulatory agencies.
  • Assists Safety Manager in conducting Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
  • Visits customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
  • Works with Safety Manager and Shop Manger to establish and maintain a clean, safe work environment in compliance with Company and Occupational Safety and Health Administration (OSHA) standards.
  • Documents and maintains records required by regulatory agencies such as the Department of Transportation.

Supervisory Responsibilities

This job has supervisory responsibilities for Drivers assigned to the position. This includes responsibility for employee performance reviews and feedback, scheduling time off, employee grievances or complaints, and job responsibilities.


The requirements listed below are representative of the qualifications necessary to perform the job.

Education and Experience

  • Education: Associates Degree (accredited), or in lieu of diploma, High School Diploma or GED (accredited) and two (2) years of relevant work experience work in transportation, logistics, warehousing, or solid waste operations.
  • Applicable experience may be substituted for education requirements.

Certificates, Licenses, Registrations or Other Requirements

  • WA State Commercial Driver’s License Required

Other Knowledge, Skills or Abilities Required

  • Coaching, routing assessments and leading employees are requirements of the role.
  • Familiarity with routing software and work management software preferred.

Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
  • Required to exert physical effort in handling objects less than 30 pounds rarely;
  • Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
  • Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements part of the work day;
  • Normal setting for this job is: office setting and/or landfill/outdoor.

Dedicated to Whatcom County Since 1929

From a horse-and-buggy to the largest alternative fuel trucking fleet in the county, learn how our family-owned business has evolved to serve our community.

About Us Initiatives

Open Positions listings

Description here Commodo consequat. Duis aute irure dolor in reprehenderit in voluptate eprehenderit.

Whatcom County

Toter Washer

Hours: Monday – Friday; 7:00 am – 3:30 pmToter Washers work all holidays that fall on weekdays, in all weather conditions. read more...

Whatcom County

Transfer Station Employee

Requirements Experience with commercial vehicle scales, back hoe operation and money transactions. Job Duties: Deal read more...

Whatcom County

Service & Lube

Perform servicing, lubrication, brake and general safety inspection